Medical Receptionist/Mohs Surgery Scheduler

Walnut Creek/Pleasanton, CA

Medical Receptionist/Mohs Surgery Scheduler

Golden State Dermatology is focused on providing quality care for patients. We are looking for a Mohs Surgery Scheduler/Medical Receptionist to join our team.

Job Duties include but not limited to: 

Answering a high volume of phone calls and assisting patients scheduling Mohs and Excision.  Performs clerical duties to assist patients and clinical staff in providing patient care by performing the following duties:

Verifies all pertinent patient demographic information in computer system, including insurance information.

Confirms patients’ appointment and answers incoming questions about appointments.

Instructs patients in locations and directions.

Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service.

Ability to follow or provide verbal & written instructions 

Interpersonal skills to support customer service, functional, and team mate support needs

Able to communicate effectively in English, both verbally and in writing

Proficiency with Microsoft Excel, Word, and Outlook